SBO reload is necessary to inform SBO PC about MyPortal's changes. It is mandatory to reload the SBO when the following action is performed in MyPortal.

• Add gateway
• Update gateway information like IP address and port
• Delete gateway does not hang up the calls until SBO reload button is pressed
• MAC address update
• Local interface name update

To find the SBO reload button go to Menu >> SBO. Then click on the expand button of the target SBO from the list of purchased SBO where you will get the Reload SBO button like the following.

It is important to keep in mind reloading SBO leads to hang up all the active calls for that SBO.

---