How to reactivate SBO service?

If you'd like to come back to the SBO service after deactivation, you can reactivate your SBO at any time by logging in to your MyPortal account. For SBO reactivation, this article will guide you step by step.

First, you need to log in to your MyPortal account. Click on the Menu button, it will open up a sidebar.

. SBO Reactivation Process 1

Click on the SBO option in the sidebar.

SBO Reactivation Process 2

It will open up with a page like the image below. Here, you can find the list of your subscribed SBO package(s). On the right side of each subscribed SBO, there are 3 icons. Please choose which SBO, you want to reactivate. Click on the blue gear icon/Setting icon of that SBO package.

SBO Reactivation Process 3

Clicking on the blue gear icon/Setting icon will open up like the image below. Now click on the Details option.

SBO Reactivation Process 4

In the next page,you will find the REACTIVATE button. Please click here to reactivate the SBO package that had been deactivated before.

SBO Reactivation Process 5

Then a page will appear like the image below. Here, you will find ‘’choose your package” with a drop-down menu. Click on it, and you will find a list of all available SBO packages. Choose your desired package and click next.

SBO Reactivation Process 6 SBO Reactivation Process 7

Select the subscription duration from the top right corner, and check the grand total amount shown, then click Next button again.

SBO Reactivation Process 8

After clicking on the Next button, you will be taken to the payment confirmation page where the total payable amount and available wallet balance will be displayed for your convenience. If you have sufficient wallet balance in your My Wallet, then please click on the Confirm button.After confirmation, the package payable amount will be deducted from your wallet balance. Here, you may find the disabled Confirm button if your available wallet balance is less than your payable amount.

SBO Reactivation Process 9

If you do not have sufficient wallet balance to reactivate your desired SBO package, then you need to add balance to your wallet first. The article on “How to Add Money to My Wallet in MyPortal?” will show a few easy steps to add money to your wallet.

You will get a welcome message after successful reactivation.

SBO Reactivation Process 10

Your reactivated SBO will show Active license status under SBO Menu of MyPortal.

You may find the article on ”How to check license status of subscribed SBO?" helpful. You can also Contact Us for any assistance.


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