It is recommended to change the Gateway device IP address to comply with SBO. You have to use IP as gateway device IP from predefined IP network details (i.e. IP Range, Subnet, Default Gateway) in MyPortal’s SBO menu where all subscribed SBOs are listed. Therefore, if you cannot change your gateway device IP yourself, please, contact the SBO Support team through Live Chat/Skype to change your gateway device IP address remotely.

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