Every prackage of SBO and SyncSwitch needs to be purchased through MyPortal account by using the available balance of My Wallet. By following a few simple steps, as given below, one can easily add money to the Wallet and purchase desired packages.

We presume you have already created your MyPortal account. If not, please follow the steps described in this article.

At first, please Sign In to your My Account in portal.getsbo.com. After successful sign in, you will be shown the available packages page. On the top left corner, you will find Menu.

Clicking this, you will find the Wallet option in that drop down Menu.

Go to My Wallet by clicking on this Wallet option.

There, you will find different sections containing various useful information.

The Wallet Balance section shows how much available balance is in your Wallet. You can also make payments against invoices from the Pay Invoices option by using your available balance of Wallet.

The Recent Cash In section shows the recent balances you have added into your Wallet including many other options within it.

With the Add Money section on the middle right side of the page, you can use two different methods to add balance into your Wallet. The methods of adding balance are through Bank and through PayPal.

Option 1 - Add Money By Bank

Step 1 -

If you have already sent us payment through Bank payment, please click on the Bank option, shown below Add Money. You need to send payment to our bank account first and keep that payment relevant necessary information handy. The information, you will require, are, (1) in which currency you have made payment, (2) the amount you have paid to our account through a Bank, (3) the reference number of your payment, (4) the date of making payment, (5) any note you have put while making payment to us and (6) the picture or scan copy or screenshot of the payment slip.

Clicking this Bank option will open a box, titled “Add Money By Bank”. You can easily insert payment relevant information, which you already have, on the respective boxes, likewise-

(1) in the Paid Currency box, select the currency from a drop down menu you have made payment,

(2) in the Paid Amount box, write the amount you have paid to our account through a Bank, (you can also use the up-down arrow button on the left of the box)

(3) in the Reference number box, write if you have any reference number of your payment,

(4) in the Payment Date box write the date when your payment has been made, (you can also put date by using calender button on the right of the box)

(5) write the note if you have put any in the Payment Note box while making payment to us and

(6) attach/upload the picture or scan copy or screenshot of the payment slip by clicking the UPLOAD button.

When done, please click on the NEXT button

Step 2 -

A dialogue box will appear, like the following image.

We need to check with our bank for your payment information. After receiving your payment, you will be notified and your payment request will be approved. As soon as payment approval, your Wallet balance will be updated with the amount we have received.

Now, you may click on the GO TO WALLET button.

You will find the pending status of your payment which you have just made, in the Recent Cash In section. As soon as the payment is received into our bank account, your payment will be approved and this Pending status will be updated into Success.

Option 2 - Add Money By PayPal

Step 1 -

If you have a PayPal account, you can easily send us payment through PayPal. Your Wallet is being synchronized with PayPal payment gateway. Please click on the PayPal icon, shown below Add Money.

Clicking this PayPal option will open a box, titled “Add Money By PayPal”.

(1) in the Amount box, write the amount you want to pay to our PayPal account, (you can also use the up-down arrow button on the left of the box)

(2) in the Comment box, write anything relevant with your payment (like invoice number or etc),

Then, please click on the NEXT button. A dialogue box will appear like the following.

This will show the payable amount you have just entered on the “Add Money By PayPal”. Now click on the PayPal button which will lead to the following page, where you need to enter your PayPal account email address and password to Log In to your PayPal Account.

After LoggIng to your PayPal account check if everything is as per your knowledge. Then click on the Pay Now button on the bottom of the opened page.

Step 2 -

When you click the Pay Now button a payment confirmation will appear, as like the image below.

Your payment will be processed very soon.

Now, you may click on the GO TO WALLET button.

You may find the pending status of your payment in the Recent Cash In section. Do not be worried. Refresh the page and wait a while. Hopefully, your payment will be received shortly into out account, if everything is done perfectly, and then this Pending status will be updated into Success status.

---